Dutch law requires all creches, preschools and day care centers to show important legal information on its website. Here we show reports from the inspections by the GGD (Public Health Service), explain our complaints procedure and list information about our parents association.
For the school year 2019/20 we will be operating an Alternative PAC. As a small independent playschool we have in the past struggled to find a group of parents who are available to take on the duties required to form a Parents Association. Therefore The Childcare and Quality Pre-school Act dictates organisations like ours should provide a good framework for parental involvement. Parents should be well informed about their child’s development, changes within the organisation and the laws governing it. We also feel it is important to bring the parents and families of Little Europe together to create a supportive community especially for those who are new to the Netherlands.
If for any reason the parent/guardian of a child is not fully satisfied with the service that we provide and has a complaint, they can go straight to de Geschillencommissie. However,we will always ask the parents to let us know the reason of complaint and we will do our utmost to find a solution. We are happy to announce that we never received any official complaint :-)
Detailed guidelines about our complaints policy can be found hard copy in our classroom.
2509LP Den Haag
phone +31 (0)70-3105310
Klachtenvrij brief 2017
Klachtenvrij brief 2018
Klachtenvrij brief 2019
In Holland all creches, preschools and day care centers get inspections by the GGD (Public Health Service). They are expected to publish these on their websites. You can view the reports by clicking the pdf icon below.